YP

FIS is a leading IT and Business solutions firm, that provides a blend of technology solutions and specialized in network security technologies and NAS solutions for the local market for over the last 19 years.

Responsibilities:

• Troubleshooting of Kaspersky Endpoint Security, VMWare and Storage appliances as well as other components of internal and external systems.


• Handle Installation Projects.


• Evaluate environment for process improvement and make recommendations to improve support processes.


• Collaborate and communicate with other team members to provide good service and issue resolution.