YP

ASAL Technologies is the largest software R&D house in Palestine based in Rawabi city

ASAL is looking for a Customer Support Engineer. The role includes addressing complex customer issues, increasing customer satisfaction, loyalty and retention.

Job description:

The ideal candidate will provide highest-level of technical support to help resolve complex customer problems, be able to work independently, and have a passion for delivering excellent customer experience.

Serve as a Customer support engineer who will master the company unique
technology
Taking ownership on support related issues
Providing great customer experience, handling issues with expertise and
kindness.
Work with internal teams to resolve customer outstanding issues
Establish knowledge and process to provide a great customer
experience