Showroom Sales Executive
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End Date2018-09-06
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Categoryالتسويق والمبيعات
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City, Bethlehem, Bethlehem
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Views246
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Type of Businessمبتدىء
Field: Customer Care
Contract Type: Contract
Location: Palestine - Bethlehem
Closing date: 06-Sep-2018
Role Summary & Duties and Responsibilities:
- Providing appropriate solutions and answers to the customers' questions and/or problems.
- Taking all the opportunities to promote our products & services (initial sales and up selling).
- Participating in the analysis of daily, weekly and monthly activity reports.
- Joining regular service centre staff meetings and helping to identify opportunities and develop new strategies to optimize the team's performance and the service level in general.
- Alerting the direction of Customer Care in case of problems or decrease of the service level. Recommending and implementing appropriate solutions.
- Assuring a continuous dialogue with other departments especially Contact Centre and Marketing Department in order to always be kept informed of the new products and service, strategies, policies, and other information.
- Having strong knowledge of tools & equipments provided, and to ensure correct entries and transactions are executed by the CCRs.
- Ensuring proper reconciliation and reporting of daily revenue and cash management.
- Maintaining the equipments and inventory.
- Upholding the appearance of a clean environment and, moreover, with the assistance from Marketing Department, implementing innovative ways to attract and gain customer attention to the service centre and Wataniya products and services.
- Respecting the corporate policies and confidentiality during the daily and transactional activities.
- Reporting to the service center supervisor on daily activities and other matters.
- Performing any task (related to job/ work) assigned by the supervisor.